Purchasing from us has never been more convenient! You can easily place orders online or via email.

You might be pleasantly surprised by our pricing! Our meticulously crafted Custom Neon Signs are affordably priced, offering exceptional value. Alongside our competitive costs, our expert team ensures unparalleled customer service from design conception to delivery and beyond, providing comprehensive after-sales support.

• The ordered custom neon lights
• Remote & Dimmer (battery not included)
• Set of screws
• Transformer/ Cable/ Power Supply

It has three functions:

1. Steady – maintaining the constant illumination level.
2. Dim – lower the brightness of the light
3. Flashing – dynamic speed adjustments.

We create our signs using high-quality LED lights with heavy duty acrylic material for the backing for complete protection.

Price: LED neon signs are more budget-friendly compared to Glass Neon Signs.

Quality: Both types exhibit good quality. However, LED neon signs offer flexibility, while Glass neon signs are made of breakable glass.

Safety: LED neon signs operate at low voltage, making them safe for home decor, especially around children. Glass neon signs are not recommended for households with kids due to their breakable nature, posing a risk.

Installation: LED neon signs are easy to install, whereas Glass neon signs require careful handling during installation due to their fragility. Even a small crack can render the entire Glass neon sign unusable.

Voltage Usage: LED neon signs have low energy consumption, operating at 12V/24V, whereas Glass neon signs require higher voltage, typically ranging from 3KV-18KV.

Maintenance: LED neon signs require minimal maintenance, while Glass neon signs need expert cleaning and entail high maintenance costs.

Brightness: LED neon signs emit brighter light, providing a warmer ambiance compared to Glass neon signs.

Interference: Glass neon signs may interfere with electronic devices such as radios, TVs, and wifi, while LED neon signs do not cause interference.

Weight: LED neon signs are lighter due to their construction with LED flex, whereas Glass neon signs are heavier because of their glass neon tubes.

Sound: Glass neon signs are associated with a buzzing sound, whereas LED neon signs operate quietly.

Lifespan: LED neon signs have a longer lifespan, shining for approximately 50,000++ hours, whereas Glass neon signs typically last for around 10,000 hours.

ACRYLIC BACKING: This material offers flexibility to conform to the artwork’s design preferences. It facilitates effortless hanging or mounting of the neon signs.

Here are the Acrylic backboard options:

1. Cut to Rectangle: The backboard is shaped rectangularly, resembling a frame. It can be oriented as a horizontal or vertical rectangle.
2. Cut to Shape: The backboard is tailored to match the contours of the letters, allowing for various shapes such as circles, ovals, octagons, curves, and more.
3. Cut to Letter: The backboard closely mimics the pattern of the chosen font size and style.
4. No Backboard: Neon signs are provided without an acrylic backing.

• Red
• Blue
• Light Blue
• Purple
• Pink
• Warm White
• Cool White
• Green
• Yellow

Neon signs are an ideal choice for home decor. Crafted from LED neon, our neon signs are glass-free, ensuring safety and peace of mind. Among their benefits, they remain cool to the touch, consume minimal power, and offer affordability without compromising quality. With these advantages, there’s no need for apprehension. Rest assured, our neon signs are safe for kids and provide a stylish addition to any home setting.

Here are your display options:

Mounting: Included in your shipment is a customized screw set tailored for your sign, facilitating quick and easy wall installation. You can specify the number and placement of holes and screws, or opt for a DIY approach with no holes at all.

Hanging: Should you prefer to suspend your sign from the ceiling, simply let us know, and we’ll prepare your neon sign accordingly. We ensure it’s safe and straightforward to install, providing you with the necessary suspension rope for your convenience.

3M Stripes: Utilize durable adhesive 3M Stripes for hassle-free mounting. Here’s a simple guide: a. Separate the strips and remove one of the green liners, then affix it to the backside of the sign. b. Layer a second strip atop the first, pressing firmly to ensure a secure connection. Repeat for all strips. c. Press each side of the sign firmly against the wall for 30 seconds to a minute. Voila! Your vibrant neon sign transforms any dull wall into a lively display!

Stand: If you prefer to showcase your sign on a stand, simply reach out to us at sales@neonsignsaustralia.com, and we’ll provide you with our best options.

A watt (W) is a unit of power in the International System of Units (SI). It measures the rate at which energy is transferred or converted. One watt is defined as the amount of power required to produce or consume one joule of energy per second. In simpler terms, it represents the rate of energy flow. For example, a 60-watt light bulb consumes electrical energy at a rate of 60 joules per second.

Each of our Custom Neon Signs is meticulously handcrafted, requiring a specific amount of time to complete. Our maximum turnaround time is 2 weeks from the date of order placement. However, the majority of our clients typically receive their Custom Neon Signs orders within just 1 week.

Absolutely, we’re currently accepting rush orders! Our team can expedite the production process, aiming to complete orders within 3 business days. It’s important to note that while we strive to fulfill orders promptly, transit delays may occur once the order has been shipped. Factors such as customs clearance and sterilization procedures are sometimes beyond our control. Thank you for your understanding.

We’ll always have your back. Our Customer Service Representatives are available at all times to assist you. You can contact us via our website’s live chat or by email on sales@neonsignsaustralia.com.au

We value our clients’ needs and strive to meet them to the best of our ability. However, if any issues arise with your order, please don’t hesitate to contact us. You can reach us via email at sales@neonsignsaustralia.comor through our website’s live chat feature. We’ll promptly assess the situation, and if a manufacturing issue is identified, we’ll be happy to replace your order. Alternatively, the final resolution will be determined based on mutual agreement. For more details, please refer to our Terms and Conditions, Returns, and Warranty Policy. Your satisfaction is our priority.

If designing your own neon sign feels overwhelming, don’t worry! We provide complimentary design assistance via email. Simply share your ideas with us at sales@neonsignsaustralia.com, with the subject line “Neon Inquiry,” and our skilled designers will take care of the rest.

Expect a turnaround time of 24-48 hours as we work diligently to bring your vision to life. Your satisfaction is our priority, and we’re here to ensure your neon sign reflects your unique style and preferences.

Payment is accepted at the time of sale for all Custom Neon Signs bought through our website. You have the option of paying using one of the following methods

• Paypal
• Credit Card
• Aterpay
• Direct Deposit

All of our signs are hand made in Australia unlike other “Australian sellers”

While it’s rare for issues to arise with our Neon Signs, we take every precaution to ensure proper packaging and extra protection during shipment. However, if you encounter any defects or damage upon delivery, please follow these steps:

1. Send images of the product, along with your order number and a brief description of the problem, to sales@neonsignsaustralia.com Our sales representative will be in touch with you within 24 hours to assist you further.

Please note that you have a 10-day window from the date of delivery to file your complaint. We aim to resolve any issues promptly and ensure your satisfaction with our products.

After you’ve completed a purchase, you will receive a confirmation email promptly once we’ve received your order. In the case of an exact reorder, our team will send you an e-proof email for your review. Manufacturing will commence only after you have approved the final hot-cut design. Your satisfaction is paramount, and we ensure that every step is taken to meet your expectations.

• Yes, we will retain your artwork on file so that reordering is as quick and straightforward for you as possible. You can rest assured that it will only be used for that sole purpose.

• Just a few clicks away! Simply attach it to your purchase and upload it to our website, and we’ll take it from there. You may also send it to sales@neonsignsaustralia.com with the purchase order number as the subject.

• We highly suggest you provide a vector-based file in EPS, AI, or PDF format. If you have a raster image, such as a PSD, PNG, or JPG. We recommend sending the highest resolution file you have available.